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WSS 3.0 - How to customize the 'Service Request' form in the Helpdesk template

Hi,I've installed the Helpdesk Template and would like to configure the Service request form.In the quicklaunch bar, there's an option ' Create a Service Request'. Once clicked, it would allow the end-user to key in the details.I would like to customize the fields, so I get the required details ...

Posted to Customization and Design (Forum) by Jagadish_TA on May 15, 2008

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WSS 3.0 - How to customize the 'Service Request' form in the Helpdesk template